Proficiens Academy

Privacy Policy

The Internet is an amazing tool. It has the power to change the way we live, and we're starting to see that potential today. With only a few mouse-clicks, you can follow the news, look up facts, buy goods and services, and communicate with others from around the world. It's important to Proficiens Academy to help our customers retain their privacy when they take advantage of all the Internet has to offer.

We believe your business is no one else's. Your privacy is important to you and to us. So we'll protect the information you share with us. To protect your privacy, Proficiens Academy follows different principles in accordance with worldwide practices for customer privacy and data protection.

  • We won’t sell or give away your name, mail address, phone number, email address or any other information to anyone.
  • We’ll use state-of-the-art security measures to protect your information from unauthorized users.
  • We use your personal data in accordance with the General Data Protection Regulation (read more about GDPR).


NOTICE

We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally, this information is requested when you create a Registration ID on the site or when you download free software, enter a contest, order email newsletters or join a limited-access premium site. We use your Personal Information for four primary purposes:

  • To make the site easier for you to use by not having to enter information more than once.
  • To help you quickly find courses, services or information.
  • To help us create content most relevant to you.
  • To alert you to product upgrades, special offers, updated information and other new services from Proficiens Academy.


CONSENT

If you choose not to register or provide personal information, you can still use most of www.proficiens.academy. But you will not be able to access areas that require registration, such as our online classroom at my.proficiens.academy.

If you decide to register, you will be able to select the kinds of information you want to receive from us by subscribing to various services, like our electronic newsletters. If you do not want us to communicate with you about other offers regarding Proficiens Academy products, programs, events, or services by email, postal mail, or telephone, you may select the option stating that you do not wish to receive marketing messages from Proficiens Academy.


ACCESS

We will provide you with the means to ensure that your personal information is correct and current or even to have your personal information removed from our database completely. You may review, update or demand deletion of your personal information at any time by contacting our GDPR officer.


SECURITY

Proficiens Academy has taken strong measures to protect the security of your personal information and to ensure that your choices for its intended use are honored. We take strong precautions to protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.

We guarantee your e‑commerce transactions to be 100% safe and secure. When you place orders or access your personal account information, you're utilizing secure server software SSL, which encrypts your personal information before it's sent over the Internet. SSL is one of the safest encryption technologies available. In addition, your transactions are protected by PayPal.

Proficiens Academy strictly protects the security of your personal information and honors your choices for its intended use. We carefully protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.

Your personal information is never shared outside the company without your permission, except under conditions explained above. Inside the company, data is stored in password-controlled servers with limited access. Your information may be stored and processed in Republic of Croatia or any other country where Proficiens Academy, its subsidiaries, affiliates or agents are located.

You also have a significant role in protecting your information. No one can see or edit your personal information without knowing your user name and password, so do not share these with others.


ENFORCEMENT

If for some reason you believe Proficiens Academy has not adhered to these principles, please notify us by email at privacy@proficiens.academy, and we will do our best to determine and correct the problem promptly. Be certain the words Privacy Policy are in the Subject line.


CUSTOMER PROFILES

Every registered customer has a unique personal profile. Each profile is assigned a unique personal identification number, which helps us ensure that only you can access your profile.

When you register, we create your profile, assign a personal identification number, then send this personal identification number back to your hard drive in the form of a cookie, which is a very small bit of code. This code is uniquely yours. It is your passport to seamless travel across Proficiens Academy, allowing you to access our online courses and trainings, order free newsletters, and enroll in new courses or trainings without having to fill out registration forms with information you've already provided. Even if you switch computers, you won't have to re-register – just use your Registration ID to identify yourself.


WHAT WE DO WITH THE INFORMATION YOU SHARE

When you join us, you provide us with your contact information, including your name and email address. We use this information to send you updates about your order, questionnaires to measure your satisfaction with our service and announcements about new and exciting services that we offer. When you order from us, we ask for your billing address, but not your credit card. All our transactions are handled securely by PayPal. For your convenience, we do save billing information in case you want to order from us again (not your credit card data), but we don't use this information again without your permission.

We occasionally hire other companies to provide limited services on our behalf, including packaging, mailing and delivering purchases, answering customer questions about products or services, sending postal mail and processing event registration. We will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose.

Proficiens Academy will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Proficiens Academy or the site; (b) protect and defend the rights or property of Proficiens Academy and its family of Websites, and, (c) act in urgent circumstances to protect the personal safety of users of Proficiens Academy, its Websites, or the public.


  • Expert, efficient, pleasant, fruitful. This is how I would describe the collaboration with Proficiens. Our students used the platform without any difficulty although almost half of them had no experience with online courses. Maja Quien, phd - Croatian Academic and Research Network

  • Proficiens is a small and agile company that offers unique services of high standard quality. Tomislav Kotnik, CEO and Editor

  • Choosing Proficiens was the best decision ever! Their expert and professional team created the perfect content management solution for our lifestyle portal. Miljenko Milanović, Journalist and Editor

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